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What's new

Every feature release, improvement, and bug fix — in chronological order. Subscribe to release notes at hello@bingo.ai.

June 3, 2026

v2.4.0

Feature Release
  • A/B script testing now supports up to 4 variants per campaign (previously 2)
  • New voice profiles: 8 additional ElevenLabs voices including 3 regional Spanish accents
  • Live agent escalation now includes a real-time conversation brief panel for agents
  • Webhook retry logic: failed webhook deliveries now retry up to 5 times with exponential backoff

May 19, 2026

v2.3.1

Bug Fix
  • Fixed an edge case where AMD detection would misclassify some VoIP answering messages as live answers
  • Resolved dashboard latency spike when viewing campaigns with 10,000+ contacts
  • Corrected timezone offset handling for Indiana (no DST) phone numbers
  • Fixed CSV import failing silently when the file contained BOM characters

May 5, 2026

v2.3.0

Feature Release
  • Multilingual support expanded from 32 to 48 languages — including Vietnamese, Tamil, and Swahili
  • New dashboard widget: sentiment heatmap by time-of-day and day-of-week
  • Script variable editor now supports conditional logic: show/hide script branches based on contact field values
  • Salesforce integration now syncs call disposition codes as custom activity fields
  • Added keyboard shortcuts for common dashboard actions (see Settings → Keyboard Shortcuts)

April 14, 2026

v2.2.0

Feature Release
  • Voice cloning is now available on Growth and Enterprise plans — clone a voice from a 5-minute audio sample
  • Campaign scheduling: set start date, end date, and daily calling windows per campaign
  • New API endpoint: GET /v1/campaigns/{id}/transcripts returns paginated full transcripts for all calls
  • HubSpot integration now creates contact notes with full call summaries automatically
  • Improved objection detection model — reduced false negatives by 22% in internal benchmarks

March 28, 2026

v2.1.0

Feature Release
  • Live call monitoring panel launched: view active calls, sentiment score, and conversation stage in real time
  • New retry rules engine: configure retry attempts, intervals, and conditions per campaign
  • Pipedrive and Zoho CRM native integrations (previously Zapier-only)
  • Call recordings now include speaker-labeled transcripts
  • Added GDPR data deletion API endpoint for compliance workflows

March 3, 2026

v2.0.0

Major Release
  • Upgraded conversation engine from GPT-4 to Claude — improved objection handling, context retention, and natural phrasing across all scripts
  • Complete dashboard redesign with dark mode, real-time charts, and responsive mobile layout
  • New script builder canvas: drag-and-drop branches, visual intent mapping, inline preview
  • Sub-500ms latency architecture: streaming STT and parallel TTS pipeline reduces response time by 40%
  • Enterprise tier launched with unlimited concurrency, white-label, and SLA guarantee

February 11, 2026

v1.9.2

Bug Fix
  • Fixed DNC Registry check timing out for campaigns with over 50,000 contacts
  • Resolved audio distortion on ElevenLabs voice 'Aria' at high concurrency
  • Fixed Zapier webhook payload missing campaign_id field

January 27, 2026

v1.9.0

Feature Release
  • Answering Machine Detection (AMD) launched — only live-answer calls count toward your plan allocation
  • Voicemail drop: record a custom voicemail message that plays automatically when AMD detects a machine
  • CSV import now supports 30+ custom fields for script personalization
  • New compliance report: exportable PDF summary of DNC checks, consent events, and calling-hours compliance per campaign

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